RETURNS & REFUNDS
Costs for Membership include an initial non-refundable membership fee of $250.00 and an ongoing monthly membership fee of $50.00.
There are no refunds.
Monthly Membership fees may be applicable for credit toward verified purchases.
Members are forbidden from attempting to communicate or making any contact with the models contained and depicted in the Works without the express permission of the LLC. Violation of this provision shall result in an automatic $250.00 penalty that is non-refundable.
Members are forbidden from attempting to communicate or making any contact with other members without the express permission of the LLC. Violation of this provision shall result in an automatic $250.00 penalty that is non-refundable.
You may cancel your membership with 30 days written notice. Membership fees and penalties must be paid in full prior to your membership cancellation becoming effective (and you will continue to accrue monthly charges until your account is fully paid).
The LLC may cancel your membership at anytime, with or without notice to you. You will be required to pay any outstanding fees and penalties on termination.
There are NO REFUNDS on any Apparel Item sold on this site. Items on this site are custom requested, intimately used, and are subject to a strict NO RETURN policy.
All photography, videos, and any other item sold on this site are non-refundable.
There are certain situations where credit may be granted (if applicable)
Refunds (if applicable)
Custom shoots approved through our VIP Request Form may be approved for partial credit toward future purchases, if Flex Pump Shoot fails to schedule shoot within 90 days or will be unable to complete the project. The amount will vary based on each custom shoot, and will include non-refundable fees for any items already purchased or fees to process and book the custom shoot. Email firstname.lastname@example.org to request a partial credit.
If you are approved, a credit will automatically be applied to your account, within a certain amount of days.
Exchanges (if applicable)
We are not able to exchange item for the same item, since items on our site are custom made. If an exchange is granted, it will be for an item of similar value.
Please send us an email at email@example.com and send your item to: 11251 Rancho Carmel Drive #500061 San Diego California US 92150.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a credit may be given to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.